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Teaching software company strikes a deal with hackers to get customer data back, defying FBI guidance

Education technology company Instructure has reached an agreement with the hacker group ShinyHunters, who exfiltrated hundreds of gigabytes of data from its Canvas learning management system. The stolen data, potentially exposing the names, email addresses, and private messages of about 280 million users, has reportedly been returned and confirmed as destroyed. This action defies FBI guidance that advises against paying ransoms to cybercriminals.

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