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'There is no secret sauce' to a successful live service game according to Overwatch's associate game director, but knowing your audience is a good start

Overwatch's associate game director Alec Dawson and game director Aaron Keller discuss the challenges and strategies behind maintaining a successful live service game. They emphasize that there is no single 'secret sauce,' but rather a consistent focus on making good decisions daily, understanding player needs for novelty and variety within a competitive framework, and ensuring players feel in control of their actions.

Article tone: Positive
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