GoFundMe

Inside GoFundMe: how a donation site became America’s unofficial safety net

GoFundMe CEO Tim Cadogan discusses the company's business model, highlighting that medical bills are its largest revenue driver globally, even in countries with nationalized healthcare. Despite operating on a voluntary tipping system for consumer fundraisers, the platform has seen significant growth in brand awareness and user engagement, particularly since 2020. Cadogan also touches on operational challenges during the pandemic, the role of AI in fundraising, and the company's stance on lobbying against policies that could reduce reliance on crowdfunding.