Community Management
Ongoing coverage on Community Management.
Latest coverage
Morning Metaverse
This article discusses the challenges and less glamorous aspects of being a social media manager for video games, highlighting the pressure to create engaging content. It also briefly mentions the release notes for SeaMonkey 2.53.24.
Bucking the trend in this era of closing MMORPG forums, Monsters & Memories just opened new forums instead
Bucking the trend of MMORPG developers closing forums, Monsters & Memories has launched its own official forums. Previously operating solely through Discord, the game's developer, Niche Worlds Cult, announced the new forum with GM Trent encouraging players to use their game account information to access it. Discord forums will be retired soon as the official forums are a work in progress.
Palworld 1.0 has spurred more "manufactured dramas," says publishing lead – but don't let that put you off the survival game: "Enjoy your hobby"
Pocketpair's publishing lead, John Buckley, addressed "manufactured dramas" surrounding Palworld 1.0, urging players to enjoy their hobby without getting drawn into online negativity. Despite some controversy, the survival game's 1.0 update has been well-received with positive Steam reviews and high player counts.
The Daily Grind: What’s the most important thing an MMORPG can do in its first month?
This article discusses the crucial actions MMORPGs should prioritize in their first month post-launch, focusing on developer communication, player feedback integration, and strategic roadmaps. It emphasizes the importance of substantive communication over mere noise and warns against drastic, potentially disruptive balance changes.
Elder Scrolls Online’s former CM: ‘I wouldn’t trade the past 18 years for anything’
Former Elder Scrolls Online community manager Gina Bruno expressed gratitude for her 18 years with the game following recent layoffs. She shared messages from players highlighting the game's positive impact on their lives and friendships. The article also touches on community reactions to the layoffs and misunderstandings regarding Microsoft's financial decisions.
Safe Gaming Guide for Adults: Anti-Toxicity in 2026 | TAG
This guide offers strategies for adult gamers to combat online toxicity and improve their gaming experience. It introduces TAG's safety score for rating games based on community health and provides platform-specific tools for managing communication and blocking players. The article emphasizes the benefits of private lobbies, playing with trusted friends, and seeking out positive communities to mitigate the negative impacts of toxic online environments.
Massively Overthinking: Unbundling the MMORPG genre, 12 years later
Industry figures like Raph Koster discuss the 'unbundling' of the MMORPG genre, where its core components like live services and subscription models have been adopted by other game genres. The article explores what truly defines an MMORPG in the current landscape, with contributors suggesting elements like persistent virtual worlds, community, and a unique 'glue' holding disparate game elements together, rather than just player count.
Gakuran Trello, Wiki and Discord
This article provides links to the Gakuran community resources, including its Trello board, Wiki, and Discord server. These platforms serve as hubs for community interaction and information regarding the game.
Perfect Ten: The 10 worst problems in the MMORPG community that we could probably fix
This opinion piece identifies ten fixable problems within the MMORPG community, ranging from nostalgic revisionism about past game experiences to issues with player entitlement and antisocial behavior. It argues for greater honesty, acceptance of change, and a focus on constructive community engagement to improve the overall player experience.
EVE Online studio has punished two partnered influencers over a Pride controversy
CCP Games has removed two partnered influencers from the EVE Online Partner Program following a controversy involving homophobic remarks and actions against players using Pride flag emojis. Community developer Peter Farrell stated that one influencer's response exacerbated the situation and fell short of expectations, while a second influencer was permanently removed for publishing a slur-filled video.
XSOLLA EXPANDS ITS CANADIAN FOOTPRINT AT GAME CON CANADA AND THE INAUGURAL NAGIS CONFERENCE, UNITING INDUSTRY LEADERS AROUND THE FUTURE OF GAME COMMERCE AND PLAYER GROWTH
Xsolla, a global video game commerce company, announced its participation in the inaugural NAGIS conference, co-located with Game Con Canada in Edmonton. The company will exhibit and host speaking sessions on community, monetization, and sustainable studio growth, highlighting its commitment to the Canadian games market. Key executives Berkley Egenes and John Nguyen will participate in panels discussing industry partnerships and community-led growth strategies.
RPG Maker forum users are racing to archive almost 15 years of valuable resources, as game engine maker announces impending move
Users of the official RPG Maker forums are racing to archive nearly 15 years of valuable resources before the community hub is shut down on December 11, 2026. The closure is part of a community management restructure, with a new forum planned by developers Gotcha Gotcha Games. There are currently no plans for an official archive of the old forums, leaving users to manually save discussions and guides.
The Anatomy of an Addictive Digital Experience: A Community Manager's Breakdown | Invision Game Community
This article breaks down the key elements that make digital experiences, such as apps and games, addictive and engaging. It highlights the importance of community, rewarding participation with a balance of familiarity and novelty, and giving users a sense of control through customization. Community managers play a crucial role in understanding user behavior to foster these engaging environments.
Massively on the Go: Pokemon Go gets worse as it hurtles towards 10th anniversary Go Fest
This article discusses the perceived decline in quality and player engagement for Pokemon Go, particularly as it approaches its 10th anniversary. The author highlights changes to the Mega Evolution system, the removal of Spotlight Hour, and other feature alterations by developers Niantic and Scopely, suggesting these decisions have alienated the player base and led to decreased participation in community events.
FPS devs put two bullets in Steam's dumbest debate and move up Wardogs release date: "Player numbers will undoubtedly decline significantly," but that "will not deter us"
First-person shooter Wardogs is launching in Steam Early Access earlier than expected this summer. Developer Bulkhead stated their goal is to build a sustainable community of 3,000 to 5,000 players, acknowledging that player numbers will likely decline after the initial release but asserting this will not deter them. The studio is pushing the release forward due to positive internal testing feedback and optimization.
Spirit Crossing is fixing an eternal problem in MMOs: What to do with ex-players’ shared spaces
Spry Fox is implementing changes to address the issue of inactive "waystations" in their upcoming MMO, Spirit Crossing. The studio will stop assigning new players to dead waystations and will make it easier for existing players to move or merge these communities to foster more active player hubs.
ArenaNet has opened a Guild Wars franchise Discord – and no, it’s not killing the Guild Wars 2 forums
ArenaNet has launched an official Discord server for the Guild Wars franchise, aiming to create a unified community space for fans of both Guild Wars and Guild Wars 2. The company assures players that the Guild Wars 2 forums will remain active, despite the introduction of the new Discord server.
Destiny 2 community lead whips the MMO's community into a frenzy with a series of posts that could mean anything from a sequel to nothing at all: "Do not go gentle into that good night"
Destiny 2 fans are speculating about the future of the franchise following cryptic posts from Bungie's community lead, Dylan Gafner. These posts, referencing themes of perseverance and the number three, have fueled rumors of a potential Destiny 3, despite reports suggesting it is not in development. The community is interpreting Gafner's messages as encouragement to remain hopeful as Destiny 2 approaches its final update.
Vill du bygga nästa kapitel för SweClockers och FZ?
SweClockers and FZ are seeking a Head of Platform & Community Products to develop their online communities. The role focuses on the technical platform, including identity, APIs, architecture, and member features, aiming for faster, long-term development and user-centric solutions. The ideal candidate will understand technology, product, and community to enhance these Swedish digital meeting places.
XSOLLA EXPANDS ITS COMMUNITY MANAGEMENT TOOLS FOR CREATORS, COMMUNITY LEADERS, AND RESELLERS
Xsolla has announced significant expansions to its community management tools, catering to creators, community leaders, and emerging markets. These new features aim to provide a formal commerce layer for individuals and groups who drive game discovery, player loyalty, and sales, addressing a gap in the industry's infrastructure. The company will showcase these offerings at TwitchCon Rotterdam.
