Refunds
Ongoing coverage on Refunds.
Latest coverage
Sony, Microsoft Say They Have No Obligation to Offer Refunds For Tariff-Based Price Hikes
Sony and Microsoft are arguing, similar to Nintendo, that they have no legal obligation to provide refunds to consumers for price hikes caused by import tariffs. Lawyers for both companies stated that customers paid the advertised price and received what they paid for, and that intervening legal developments regarding tariffs do not entitle them to a rebate. These arguments come amidst ongoing lawsuits filed by companies seeking refunds from the US government after tariffs were deemed illegal.
'It's just not our money to keep': Handheld console maker Panic is refunding US tariff fees to its…
Handheld console maker Panic Inc. is refunding customers who were charged extra for US tariffs on their purchases of the Playdate. Company co-founder Cabel Sasser stated that the tariffs were a financial burden and that the money collected was not theirs to keep. The process of obtaining the refund from the government and processing it for customers was described as extensive but ultimately rewarding.
How to request an Xbox refund
This guide explains how to request refunds for games and apps purchased on Xbox. It details the stipulations and conditions that must be met before a refund can be processed.
How Sony can soften the blow of a digital-only future - Reader's Feature
A reader suggests ways Sony Interactive Entertainment could mitigate the negative impact of a digital-only future for the PlayStation 5 and future consoles. The suggestions include cheaper game prices, more consistent pricing for older titles, a rewarding loyalty program, better refund policies similar to Steam, and a monthly payment option for new console hardware.
'I was this close': Teenage dev's $200 joke game made nearly $1.4 million on Steam before the refunds…
An 18-year-old developer, Michael Major, made nearly $1.4 million on Steam with his joke game, 'This Game Costs 200 Dollars.' However, most sales were immediately refunded, particularly from China, leaving Major with a net profit of just over $2,000. The game, described as a low-effort RPG, was intentionally priced high as a commentary on Steam's pricing policies.
This Game Costs 200 Dollars is a game that really does cost $200, doesn't look very good, and almost made its dev $1.3 million
The game 'This Game Costs 200 Dollars' by Michael Major generated significant discussion due to its high price point and unusual sales pattern. Despite a $1.3 million gross from over 6700 sales, most were refunded, leaving the developer with a small profit and raising questions about Steam's refund policy and potential exploitation.
Viral Steam Game Made $1.3 Million But Creator Only Got $2,000 After Mass Refunds
An 18-year-old developer named Michael Major generated $1.38 million in gross revenue for his joke game 'This Game Costs $200' on Steam. However, due to an overwhelming 99.9% refund rate, Major only received approximately $2,000. The game, which was priced at the maximum allowed on Steam, saw most of its sales originate from China, leading the developer to speculate about potential money laundering.
Nintendo Files Motion to Dismiss Lawsuit Demanding Refunds After US Tariffs Deemed Illegal
Nintendo has filed a motion to dismiss a class-action lawsuit demanding refunds for price increases due to US import tariffs. The company argues customers received what they paid for and are not entitled to rebates based on subsequent legal developments regarding tariffs. The lawsuit alleges Nintendo committed a crime by not retroactively adjusting prices after US tariffs were deemed illegal by the Supreme Court.
PlayStation Store Refunds Being Issued for Canceled PS4 Game
Techland has announced that Dying Light: The Beast will not be released on PlayStation 4 and Xbox One due to hardware limitations. Players who pre-ordered the game for these older consoles will be eligible for refunds. The game will still be available on PlayStation 5, Xbox Series X|S, and PC.
Fortnite refunds for D4vd cosmetics available now after child murder charge
Epic Games is offering refunds for all D4vd cosmetics purchased in Fortnite following the singer's charge with murder. Players who bought D4vd's Locker Bundle, including music tracks and emotes, can request a refund through player support or a self-service option. This decision comes after D4vd, whose real name is David Anthony Burke, was charged with murder and other offenses.
Fortnite will grant refunds to players who bought cosmetics tied to singer on trial for murder
Epic Games is offering refunds for Fortnite cosmetics associated with singer D4vd, who is accused of murder. Players who purchased the "Feel It" and "Trophy Drop" emotes, or "What Are You Waiting For" and "Locked and Loaded" jam tracks, will be able to receive a self-service refund starting April 28th. This decision comes after player concerns were raised regarding the association with the artist.
Fortnite offers refunds on D4vd cosmetics following his arrest for murder
Epic Games is offering refunds for D4vd-related cosmetics in Fortnite following the singer's arrest for murder. The move comes after the artist, real name David Anthony Burke, was charged with first-degree murder. While refunds are being processed, Epic has not yet indicated if the items will be removed from the game entirely.
Fortnite will still let you use accused murderer D4vd's cosmetics, but refunds are available
Epic Games is offering refunds for all Fortnite cosmetic items associated with singer D4vd, whose legal name is David Burke, following his arrest and charges of first-degree murder and child sex abuse. The developer stated that changes are being rolled out, with the first being an immediate self-service refund option available starting April 28th. Players who have already requested refunds through player support can also receive them.
Epic Games are honouring refunds for Fortnite's D4vd cosmetics after singer charged with murder
Epic Games is offering refunds for D4vd-themed cosmetics in Fortnite following the singer's arrest and charges of murder. Players can request self-service refunds starting April 28th, or contact player support immediately. This is part of broader changes Epic Games plans to implement over time.
Starfield "doesn't even run properly" and is "unplayable" on PS5, report fans requesting refunds from Sony: "Classic Bethesda"
Players are reporting significant performance issues and crashes with Starfield on PlayStation 5, with some calling the game unplayable and requesting refunds from Sony. Reports mention frequent crashes, broken saving systems, and general instability, leading to comparisons with Bethesda's history of rocky game launches. The issues have also led to speculation that a potential Nintendo Switch 2 version may be canceled.
Starfield PS5 Refunds Being Issued to Some Users Due to Crashes
Some PlayStation 5 users are reporting frequent crashes with the retail version of Starfield, leading to requests for refunds from the PlayStation Store. While some players have successfully obtained refunds, others are still awaiting a decision from Sony. The crashing issues have been confirmed on both the standard PlayStation 5 and the PS5 Pro, though the cause remains unknown.
Starfield PS5 Players Complain About Crashes and Freezes, Demand Refunds
Players on PlayStation 5 are reporting significant issues with Starfield, including frequent crashes, freezes, and save file problems, leading many to demand refunds. These issues appear to stem from poor optimization for the platform rather than hardware limitations, as even the PlayStation 5 Pro is affected. While some players have experienced no problems, a substantial number find the game unplayable in its current state.
Starfield PS5 players demand refunds, reporting widespread bugs and glitches that leave the game "unplayable"
Players are reporting widespread bugs, crashes, and save issues with Starfield on PlayStation 5 shortly after its launch, with some deeming the game unplayable and demanding refunds. Despite troubleshooting and a day one patch, the problems persist for many users across different PS5 models. Bethesda has not yet publicly commented on the widespread issues.
PS Store Refunds Issued to Some Crimson Desert PS5 Players
Sony's PlayStation Store is issuing refunds to some players of Crimson Desert on PlayStation 5 due to performance issues. While not as severe as past launch fiascos, the game's performance on the console has led to exceptions being made for refund requests, particularly for those who have not yet downloaded the game.
Highguard Microtransactions Are Being Automatically Refunded on PS5
Players of the first-person shooter Highguard are reportedly receiving automatic refunds for microtransaction purchases exclusively on PlayStation 5. This comes after the game's rapid decline in player interest, leading to significant layoffs at developer Wildlight Entertainment and the game's eventual shutdown.
