PC Gamer
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Ever complained about Overwatch matchmaking? There's a chance Jeff Kaplan checked your account and all he has to…
Former Overwatch boss Jeff Kaplan discussed the complexities of the game's matchmaking system in an interview with Lex Fridman, acknowledging player complaints about win-loss ratios. Kaplan explained that while players desire fair matches, the system aims for a 50/50 win-loss record, often leading to frustrating streaks that are psychologically difficult to accept.
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