Replacing the Viper V4 Pro's skates gave one reviewer some Razer warranty trouble after glass pad sensor issues
A peripheral reviewer encountered warranty issues with the Razer Viper V4 Pro after replacing its skates to use with a glass mouse pad. Razer initially refused an RMA, citing unauthorized modification, but later agreed to replace the unit and review their warranty terms. The incident highlights potential conflicts between hardware customization and manufacturer warranties.
- Entities
- Topic: Peripherals
- Company: Razer
- Game: Razer Viper V4 Pro
- Platform: PC
- Game: Razer Atlas Pro
- Topic: Warranty
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