Warranty
Ongoing coverage on Warranty.
Latest coverage
Consumer rights champion and tech-whizz Louis Rossman is taking Samsung to court over a failed 990 Pro SSD it says it can't replace, even though Amazon has plenty of them in stock
Consumer rights advocate Louis Rossmann is suing Samsung over its warranty policy for a faulty 4 TB Samsung 990 Pro SSD. Rossmann claims Samsung refused to replace the drive, stating a shortage of replacement parts, despite the model being readily available for purchase on Amazon. The lawsuit aims to highlight issues with the company's warranty service and consumer protection.
Replacing the Viper V4 Pro's skates gave one reviewer some Razer warranty trouble after glass pad sensor issues
A peripheral reviewer encountered warranty issues with the Razer Viper V4 Pro after replacing its skates to use with a glass mouse pad. Razer initially refused an RMA, citing unauthorized modification, but later agreed to replace the unit and review their warranty terms. The incident highlights potential conflicts between hardware customization and manufacturer warranties.
Nextorage unveils fresh new gaming SSDs, but they only come with a one-year warranty
Nextorage has released new QLC gaming SSDs, but they are notable for their limited one-year warranty policy. This is contrasted with other manufacturers like Kingston, which typically offer longer warranties. The article speculates this may be due to current memory supply chain issues affecting companies like Toshiba.
The iPhone has reached the end of its warranty period. We can tell you when to fix something and when to replace it with something new.
This guide explains when to repair an iPhone after its warranty expires and when to consider replacement. It details what is covered under Apple's warranty, distinguishing between manufacturing defects and accidental damage. The article also outlines common post-warranty repair services available for issues like screen damage, battery replacement, and component failures.