Goodwill Hunting: Consoles’ brand value and loyalty is being tested | Opinion
The article argues that Sony and Microsoft will need significant customer goodwill to justify the high prices of their upcoming next-generation consoles. Sony's decision to drop Hideo Kojima's game Physint, which was then picked up by Xbox, is presented as a damaging blow to their goodwill reserves, especially in light of past missteps like the pivot to live service games and the cancellation of Concord.
- Entities
- Company: Xbox Game Studios
- Company: Microsoft
- Company: Sony
- Game: Death Stranding 2: On the Beach
- Person: Hideo Kojima
- Game: Concord
- Company: Bungie
- Platform: PlayStation 5
- Topic: Customer Goodwill
- Topic: Next-Generation Hardware
- Topic: Live Service Games
- Game: Death Stranding 2
- Company: Kojima Productions
- Game: Metal Gear Solid
- Game: Physint
This article was reported and published by gamesindustry.biz. feed.gg links to it as part of a story cluster — full text, images and rights remain with the publisher.